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<a href="mailto:contactus@indigohealthcare.co.uk" title="contactus@indigohealthcare.co.uk">contactus@indigohealthcare.co.uk</a>0330 123 9665 (UK)+91 887 9252151 (India)Salts Mill Victoria Road Saltaire West Yorkshire BD18 3LF

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Indigo Healthcare Recruitment has been inspired by a group of likeminded people who identified that there were (and remain) real opportunities to improve standards of quality and performance of service within the healthcare industry, with a cost effective workforce strategy, through the provision of permanent and fixed term healthcare professionals.

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Our leadership team, although diverse in its nature, have an overarching shared mission – and that is to collaborate with leaders, owners and other stakeholders within healthcare to influence and drive positive and meaningful change.

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<h4>Please use the form below, or visit our <a href="https://www.google.com/search?q=indigo+healthecare&amp;oq=indigo+healthecare&amp;gs_lcrp=EgZjaHJvbWUyBggAEEUYOTISCAEQLhgNGK8BGMcBGIAEGI4FMgkIAhAAGA0YgAQyDwgDEC4YDRivARjHARiABDIJCAQQABgNGIAEMgkIBRAAGA0YgAQyCQgGEAAYDRiABDIJCAcQABgNGIAEMggICBAAGA0YHtIBCDY1MjVqMGo3qAIAsAIA&amp;sourceid=chrome&amp;ie=UTF-8&amp;zx=1725359168297&amp;no_sw_cr=1#" target="_blank" rel="noopener">Google page</a> and leave a review.</h4>

Our team of specialist recruiters partner with Doctors and healthcare professionals worldwide, who are looking for new opportunities in the UK.  Indigo Healthcare's specialist international division, offers extensive support for our candidates and their families.

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Our team of specialist recruiters partner with Doctors and healthcare professionals worldwide, who are looking for new opportunities in the UK.&nbsp; Indigo Healthcare's specialist international division, offers extensive support for our candidates and their families.Our Consultants are 100% focussed on what ultimately makes the biggest difference. &nbsp;We provide an outstanding and personalised service, effective communication and a deep appreciation for what our candidates long-term career aspirations are.You can be assured of support every step of the way, from our Concierge team offering wraparound support including:-<ul><li>Personalised career guidance</li><li>Research and guidance for new, relocating Doctors on Trust location and wider geographical/transport considerations along with other practical advice such as; relocation/settlement costs, local amenities, schools, supermarkets, points of interest and community and religious groups.</li><li>The provision of support, links and guidelines relating to GMC registration and VISA applications - including direct liaison between candidates and hospitals.</li><li>Advice and real-time support relating to applications for banking, HMRC, utilities, home rentals and other essential services and agencies.</li><li>Interview preparation</li><li>Salary negotiation</li></ul>Interested in finding out more - book a call with one of our team or explore our latest vacancies.&nbsp;

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Indigo Healthcare is inspired by shared values, a commitment to quality and service and a passion for people.

Why work with us?

Indigo Healthcare is inspired by shared&nbsp;values, a commitment to quality and service and a passion for people.Our global team comprises of proven, highly regarded and specialist healthcare recruiters &ndash; with over 80 years of combined experience.Working collaboratively with clients, our focus is on delivering sustainable workforce planning and economically advantageous recruitment services &ndash; with the reassurance of being a framework approved supplier.&nbsp;Our services include:-<ul><li>Expert talent strategy advice and consultancy</li><li>Rapid response &ndash; contingency recruitment, high volume and special projects</li><li>Our own in-country/international teams and partnership networks</li><li>Inhouse alliances, recruitment process outsourcing</li><li>Specialist executive/C-suite search</li></ul>Interested in finding out more about our recruitment project successes and how we can help you - contact our team and we'll be in touch.

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Indigo Healthcare has a global presence with a recruitment team based in India. 

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<div class="DF_utQ _0xkaeQ"><div class="aF9o6Q _0yZ6Qg"><div lang="en-GB" class="AdBbhQ hGbcYA rLWGlw">Indigo Healthcare has a global presence with a recruitment team based in India.&nbsp; Our Managing Director and Head of International Operations, Priyen Potnis; and his in-country teams and associate networks have successfully and routinely executed large-scale recruitment projects.&nbsp;Priyen has participated in several National and International conferences, both as a guest speaker and as a delegate at conferences such as EMCON (Emergency Medicine Conference of India), ACEM (Asian Conference on Emergency Medicine), IRIACON (Indian Radiology and Imaging Association Conference), GSICON (Geriatric Society of India Conference), ANCIPS (Psychiatry Society of India) amongst others.</div></div></div><div class="DF_utQ _0xkaeQ"><div class="aF9o6Q _0yZ6Qg"><div lang="en-GB" class="AdBbhQ hGbcYA rLWGlw">Priyen has a wealth of knowledge, experience, expertise and insights &ndash; along with an impressive and extensive personal and professional network &ndash; throughout India and the wider Sub-Continent. Having spent time visiting NHS Trusts across London and Hospitals across India, Priyen is able to provide critical guidance for clinicians who are preparing for a life in the NHS.Priyen emphasizes that the best time to reach out to him is right after a clinician selects their post-graduate discipline. This allows ample time for any clinician to plan their next 2 years and avoid the usual pitfalls that present themselves to doctors on this journey.Our team in India provide a full personalised career support service - with guidance on navigating the NHS and relocating to the UK.Priyen and his team look forward to hearing from you.<img src="/static/imglib/staff/Priyen.png" height="317" width="328" alt="Priyen" />Priyen Potnis - Managing Director+91 887 9252151&nbsp;</div></div></div>

International Recruitment

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Head Office, Salts Mill, Victoria Road Saltaire, West Yorkshire, BD18 3LF

0330 123 9665 | contactus@indigohealthcare.co.uk

Indigo Healthcare, a specialist division of Cubed Resourcing Ltd (“the Company”) of Salts Mill, Victoria Road, Saltaire, BD18 3LF 

Indigo Healthcare, a specialist division of Cubed Resourcing Ltd (&ldquo;the Company&rdquo;) of Salts Mill, Victoria Road, Saltaire, BD18 3LF&nbsp;The Company is a recruitment business which provides work-finding services to its clients and work-seekers and a training and development consultancy provider. The Company must process personal data (including sensitive personal data) so that it can provide these services &ndash; in doing so, the Company acts as a data controller.This notice applies to current and former employees, candidates, workers, contractors, suppliers and companies who use our services. &nbsp; You may give your personal details to the Company directly in person or email, such as on an application, CV or registration form or via our website, or we may collect them from another source such as a jobs board, LinkedIn or a third party referral. &nbsp; &nbsp; The Company must have a legal basis for processing your personal data. For the purposes of providing you with work-finding services, training and/or information relating to roles relevant to you we will only use your personal data in accordance with the terms of the following statement. &nbsp;<ol><li>Collection and use of personal data</li></ol>&nbsp;<ol><li>Purpose of processing and legal basis</li></ol>&nbsp; The Company will collect your personal data (which may include sensitive personal data) and will process your personal data for the purposes of providing you with work-finding services, fulfilling a contract, delivering learning and development programmes. &nbsp; We use information held about you in the following ways:- &nbsp;<ul><li>To carry out our obligations arising from any contracts we intend to enter into (or have entered into between you and us); and to provide you with the information, products and services that you request from us or we think will be of interest to you because it is relevant to your career or to your organisation.</li></ul>&nbsp;<ul><li>To provide you with information about other goods and services we offer that are similar to those that you have already purchased, been provided with or enquired about.</li></ul>&nbsp;<ul><li>The core service we offer to our candidates and clients is the introduction of candidates to our clients for the purpose of temporary or permanent engagement and to deliver our learning and development programmes. Our services also involve supporting individuals throughout their career and supporting businesses&rsquo; recruitment needs and strategies.</li></ul>&nbsp;<ul><li>Our legal basis for the processing of personal data is our legitimate business interests, described in more detail below, although we will also rely on contract, legal obligation and consent for specific uses of data.</li></ul>&nbsp;<ul><li>We will rely on contract if we are negotiating or have entered into a placement agreement with you or your organisation or any other contract to provide services to you or receive services from you or your organisation.</li></ul>&nbsp;<ul><li>We will rely on legal obligation if we are legally required to hold information on to you to fulfil our legal obligations.&nbsp;</li></ul>&nbsp;<ul><li>We will process sensitive personal data such as medical information to ensure your health and safety in the workplace and to assess your fitness to work, to provide appropriate workplace adjustments, to monitor and manage sickness absence, process benefits and to comply with legal obligations.&nbsp; We may process information about your race or ethnic origin, religion or gender for diversity/equal opportunities monitoring.</li></ul>&nbsp;<ul><li>We will in some circumstances rely on consent for particular uses of your data and you will be asked for your express consent, if legally required.</li></ul>&nbsp;<ol><li value="2">Categories of data</li></ol>&nbsp; Candidate/Employee Data &ndash; the information we collect may include personal contact details, CV/Work history, education details, emergency contact details, immigration status to check your right to work in the UK, salary information, bank details to process payments to you, pension entitlement, working hours, referee details, a copy of your driving licence and/or passport/identity card, job preferences, training or education certificates, tax codes, leave records, training details, timesheet records, your photograph, dependent details, letters of concern or warning as part of disciplinary proceedings, internal performance data and related documents re capability procedures and appraisals &nbsp; In order to carry out our legal or contractual obligations, we may also collect information you provide us related to your health or disability, diversity information or details of any criminal convictions required for the role you are interested in applying for. &nbsp; Client or Supplier Data &ndash; individual contacts within organisations, including names, telephone numbers, email addresses, bank details for processing payments &nbsp;<ol><li value="3">Our Legitimate Business Interests</li></ol>&nbsp; The Company&rsquo;s legitimate interests to process your personal data are as follows: &nbsp;<ul><li>As a recruitment business and recruitment agency, we introduce candidates to clients for permanent employment, temporary worker placements or independent professional contracts.&nbsp; The exchange of personal data of our candidates and our client contacts is a fundamental, essential part of this process.</li></ul>&nbsp;<ul><li>In order to support our candidates&rsquo; career aspirations and our clients&rsquo; resourcing needs and strategies, we require a database of candidate and client personal data containing historical information as well as current resourcing requirements.</li></ul>&nbsp;<ul><li>To maintain, expand and develop our business we need to record the personal data of prospective candidates and client contacts.</li></ul>&nbsp;<ul><li>For employees, to carry out the employment contract you have entered into with us</li></ul>&nbsp;<ol><li value="4">Recipient/s of data</li></ol>&nbsp; The Company will process your personal data and/or sensitive personal data with the following recipients: &nbsp;<ul><li>Prospective employers and our clients</li></ul>&nbsp;<ul><li>Individuals and organisations who hold information related to your reference or application to work with us, such as current, past or prospective employers, educators, examining bodies, employment and recruitment agencies.</li></ul>&nbsp;<ul><li>Professional associations, regulatory or law enforcement agencies</li></ul>&nbsp;<ul><li>Third party service providers who perform functions on our behalf (including pension scheme providers, CRM provider, professional advisors such as lawyers, auditors, accountants, technical support functions)</li></ul>&nbsp;<ul><li>Third party outsourced IT and document storage providers where we have an appropriate processing agreement (or similar protection) in place</li></ul>&nbsp;<ul><li>If the Company merges with or is acquired by another business or company in the future, we may share your personal data with the (prospective) new owners of the business or company.</li></ul>&nbsp; &nbsp;<ol><li value="2">Data retention</li></ol>&nbsp; The Company will retain your personal data only for as long as is necessary. Different laws require us to keep different data for different periods of time. &nbsp; The Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with work-finding services. &nbsp; We must also keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation. &nbsp; Our minimum retention period for candidate files, personnel files and training records (including disciplinary records and working time records) is 7 years after the date on which we last provide services to the associated applicant or client or 7 years after employment has ended.&nbsp; We may hold data longer if contractually required to do so, and for contract clients we will hold all data relating to service provided for a minimum of 7 years after the contract expires.&nbsp; Where such records could be relevant to a claim for personal injury, we will retain them for a minimum of 21 years from contract expiry. &nbsp; If you exercise your right to erasure, we will retain all information we are legal obligated to do so (such as employment contract data or financial payment), for the period that is set out by that legal obligation.&nbsp; We may also keep your name and the bare minimum of contact details so that we do not contact you or re-enter your details inadvertently in the future. &nbsp;&nbsp;Where technology allows, any data that we retain following an erasure request, will be anonymised.<ol><li value="3">Your rights</li></ol>Please be aware that you have the following data protection rights: &nbsp;<ul><li>The right to be informed about the personal data the Company processes on you;</li><li>The right of access to the personal data the Company processes on you;</li><li>The right to rectification of your personal data;</li><li>The right to erasure of your personal data in certain circumstances;</li><li>The right to restrict processing of your personal data;</li><li>The right to data portability in certain circumstances;</li><li>The right to object to the processing of your personal data that was based on a public or legitimate interest;</li><li>The right not to be subjected to automated decision making and profiling; and</li><li>The right to withdraw consent at any time.</li></ul>&nbsp; Where you have consented to the Company processing your personal data and sensitive personal data you have the right to withdraw that consent at any time by contacting mydata@cubedresourcing.co.uk &nbsp; &nbsp;<ol><li value="4">Complaints or queries</li></ol>&nbsp; If you wish to complain about this privacy notice or any of the procedures set out in it please contact: Operations Manager, Cubed Resourcing Ltd, Salts Mill, Victoria Road, Saltaire, Shipley, BD18 3LF. You also have the right to raise concerns with Information Commissioner&rsquo;s Office on 0303 123 1113 or at&nbsp;<a href="https://ico.org.uk/concerns/">https://ico.org.uk/concerns/</a>, or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to.

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PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE This site is operated by Indigo Healthcare, a specialist division and trading name of Cubed Resourcing Limited. These terms of use (together with the documents referred to in them) set out the rules governing your use of our website ("our site"), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site. Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We also recommend that you print a copy for future reference. By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site. Privacy&nbsp;- These terms of use supplement (and are in addition to) the terms of our&nbsp;<a href="http://www.cubedresourcing.co.uk/privacy-policy/">Privacy Policy</a>. Our&nbsp;Privacy Policy&nbsp;sets out the terms on which we process any personal data we collect from you or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. Other applicable terms&nbsp;- If you purchase goods or services through our site, the relevant terms and conditions of supply for the relevant product or service will also apply.&nbsp; These will be clearly signposted on our site or during the order process. Changes to these terms of use or to our site&nbsp;- We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you. We may also update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site. We do not guarantee that our site, or any content on it, will be free from errors or omissions. Accessing our site&nbsp;- Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. Acceptable use&nbsp; - You may use our site only for lawful purposes. You may not use our site: - In any way that breaches any applicable local, national or international law or regulation. - In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect. - For the purpose of harming or attempting to harm minors in any way. - To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards. - To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam). - To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. You also agree: - &nbsp;Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of these terms of use. - &nbsp;Not to access without authority, interfere with, damage or disrupt any part of our site, any equipment or network on which our site is stored, any software used in the provision of our site or any equipment or network or software owned or used by any third party. We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them. Content Standards&nbsp;- These content standards apply to any and all material which you contribute to our site ("contributions"), and to any interactive services associated with it. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole. You warrant that any such contribution does comply with the standards listed below, and you will be liable to us and indemnify us for any breach of this warranty. Contributions must be accurate (where they state facts), be genuinely held (where they state opinions) and comply with applicable law in the UK and in any country from which they are posted. Contributions must not: - Contain any material which is defamatory of any person. - Contain any material which is obscene, offensive, hateful or inflammatory. - Promote sexually explicit material. - Promote violence. - Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age. - Infringe any copyright, database right or trade mark of any other person. - Be likely to deceive any person. - Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence. - Promote any illegal activity. - Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety. - Be likely to harass, upset, embarrass, alarm or annoy any other person. - Be used to impersonate any person, or to misrepresent your identity or affiliation with any person. - Give the impression that they emanate from us, if this is not the case. - Advocate, promote or assist any unlawful act e.g. copyright infringement or computer misuse. Accounts and passwords&nbsp;- If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you have any concerns regarding your user identification code or password or become aware of any misuse then you must inform us immediately. Ownership of rights&nbsp;- We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.&nbsp; Those works are protected by copyright laws and treaties around the world. All such rights are reserved. The content on our site is made available for your personal non-commercial use only and you may only download such content for the purpose of using this site. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. Other than as set out in these terms of use, any other use of the content on this site is strictly prohibited and you agree not to (and agree not to assist any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such content. No reliance on information&nbsp;- The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date. Limitation of our liability&nbsp;- Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, our site or your use of or reliance on any content displayed on it. If you are a business user, please note that in particular, we will not be liable for loss of profits, sales, business, or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation or any indirect or consequential loss or damage. If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to our site. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods or services by us to you, which will be set out in our terms and conditions of supply. Viruses&nbsp;- We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. Third party links and resources on our site&nbsp;- Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only and should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. Suspension and termination&nbsp;- We will determine, in our discretion, whether there has been a breach of these terms of use through your use of our site.&nbsp; When a breach of this policy has occurred, we may take such action as we deem appropriate.&nbsp; Failure to comply with these terms of use may result in our taking all or any of the following actions: Immediate, temporary or permanent withdrawal of your right to use our site. Immediate, temporary or permanent removal of any posting/material uploaded by you to our site. Issue of a warning to you. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach. Further legal action against you. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary. We exclude liability for actions taken in response to breaches of these terms of use.&nbsp; The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate. Applicable&nbsp;law&nbsp;- If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales. Thank you for visiting our site. Terms &amp; Conditions By using this site you agree to our Terms of use. &nbsp;Whilst every effort is made to ensure that all information included in our website is accurate, users are advised that they should take appropriate precautions to verify such information.&nbsp; Indigo Healthcare expressly disclaims all liability for any direct, indirect or consequential loss or damage occasioned by the user's reliance on any statements, information, or advice contained in this web site. Indigo Healthcare is not responsible for the content of external internet sites. &nbsp; &nbsp; Indigo Healthcare, Salts Mill, Victoria Road, Saltaire, Shipley, BD18 3LF &nbsp; Last updated 15/05/18

Indigo Healthcare is committed to providing a high level of service to our customers.

Indigo Healthcare is committed to providing a high level of service to our customers. If you do not receive satisfaction from us we need you to tell us about it. This will help us to improve our standards.&nbsp; &nbsp; Complaints Procedure &nbsp; If you have a complaint, please contact our Recruitment Partner&nbsp;by phone on 0330 123 9665&nbsp;in the first instance so that we can try to resolve your complaint informally. &nbsp; At this stage, if you are not satisfied please contact our Operations Manager. You can write at: Indigo Healthcare, Salts Mill, Victoria Road, Saltaire, Shipley, BD18 3LF &nbsp; Next steps:-<ol><li>We will send you a letter acknowledging your complaint and asking you to confirm or explain the details set out. We will also let you know the name of the person who will be dealing with your complaint. You can expect to receive our letter within 5 days of us receiving your complaint. &nbsp;</li><li>We will record your complaint in our central register within a day of having received it.</li><li>We will acknowledge your reply to our acknowledgment letter and confirm what will happen next. You can expect to receive our acknowledgement letter within 5 days of your reply. &nbsp;</li><li>We will then start to investigate your complaint. This will normally involve the following steps;</li><li>We may ask the member of staff who dealt with you to reply to your complaint within 5 days of our request;</li><li>We will then examine the member of staff&rsquo;s reply and the information you have provided for us. If necessary, we may ask you to speak to them. This will take up to 4 days from receiving their reply.</li><li>We will then invite you to meet us to discuss and hopefully resolve your complaint.&nbsp; We will do this within 5 days of the end of our investigation. &nbsp;</li><li>Within 2 days of the meeting, we will write to you to confirm what took place and any solutions agreed with you.</li><li>If you do not want a meeting or it is not possible, we will send you a detailed reply to your complaint. This will include our suggestions for resolving the matter. &nbsp;We will do this within 5 days of completing our investigation.</li><li>At this stage, if you are still not satisfied you can write to us again. A Director of the company will review the decision within 10 days.</li><li>We will let you know of the outcome of this review within 5 days of the end of the review. We will write to you confirming our final position on your complaint and explaining our reasons.</li></ol>If you are still not satisfied, you can contact the Employment Agencies Standards Inspectorate at the Department for Business Innovation and Skills or the REC, the industry trade association, of which we are a member by writing to the Consultancy and Compliance Team, REC, Dorset House, 1st Floor, 27 - 45 Stamford Street, London, SE1 9NT.&nbsp;If we have to change any of the time scales above, we will let you know and explain why. NOTE:&nbsp;&nbsp;In any event, we will comply with any statutory procedures that may relate to your complaint.

The following environmental management measures and projects have been completed or implemented before or since the 2023 baseline and the measures will be in effect when performing the contract

Commitment to Achieving Net Zero We are committed to achieving Net Zero emissions by 2045. &nbsp;Baseline Emissions Footprint Baseline emissions are a record of the greenhouse gases that have been produced in the past and were produced prior to the introduction of any strategies to reduce emissions. Baseline emissions are the reference point against which emissions reduction can be measured. <img src="https://www.indigohealthcare.co.uk/CubedResourcing/media/Global/Capture.PNG" alt="" />Emissions Reduction Targets We have had no previous emissions reduction commitment. In order to achieve progress towards our target for Net Zero, we have adopted the following carbon reduction targets. We project that net carbon emissions will decrease to 90 tCO2e by 2030 (-18% from baseline), 25 tCO2e by 2040 (-77% form baseline) and 0 tCO2e by 2045. Progress against these targets can be seen in the graph below (2023 is actual figures, 2024-2045 are projected): <img src="https://www.indigohealthcare.co.uk/CubedResourcing/media/Global/Capture2.PNG" alt="" />Carbon Reduction ProjectsThe following environmental management measures and projects have been completed or implemented before or since the 2023 baseline and the measures will be in effect when performing the contract:<ul><li>Adopted and encourage Microsoft Teams as the default meeting place as opposed to face to face visits for clients across the country.</li><li>Installation of new energy efficient LED lighting across the office.</li><li>Implemented an end of day routine to ensure minimal power is used outside of office hours.</li><li>Adopted better digital technologies to reduce use of materials and electricity through printing, such as using Signable digital signature software for contracts and agreements.</li><li>Relinquished control of our in office heating and cooling system to building management to reduce use and better optimise heating system.</li><li>Mapped the workforce against client locations to gain maximum efficiency on travel/commuting by matching employees to account manage clients local to their home addresses - specifically for clients who require multiple visits per week.</li><li>Utilisation of a Carbon Reporting Tool to accurately record our carbon emissions.</li><li>Developed a Carbon Reduction Plan that will be reviewed annually to monitor and measure reduction in carbon footprint year by year.</li></ul>In the future we hope to implement further measures such as:<ul><li>Leasing electric or hybrid only company cars to reduce emissions from petrol and/or diesel.</li><li>Move to a smaller office space, with a view to reducing energy consumption. Later explore options of moving to low carbon offices.</li><li>Offset some or all of our unavoidable business travel carbon emissions through a tree planting partner such as Make It Wild UK.</li><li>Further improve our adoption of digital technologies to help reduce use of materials and electricity through printing.</li><li>Work with our landlord / building provider to encourage purchase of 100% renewable energy.</li><li>Work with our landlord / building provider to improve provision of EV charging points.</li><li>Obtaining emissions data from all suppliers as part of purchasing procedures in order to select lower carbon suppliers and substitutes.</li><li>Implement energy saving routine for office equipment, such as setting computers and monitors to automatically switch off when users are away from their desk for more than 5 minutes.</li><li>Encourage black and white and double-sided printing where printing is unavoidable.</li><li>Switch to rail travel for longer distance travel where EV usage is not available.</li></ul>Declaration and Sign Off &nbsp;This Carbon Reduction Plan has been completed in accordance with Procurement Policy Note 06/21 and associated guidance and reporting standard for Carbon Reduction Plans. Emissions have been reported and recorded in accordance with the published reporting standard for Carbon Reduction Plans and the GHG Reporting Protocol corporate standard&nbsp; and uses the appropriate Government emission conversion factors for greenhouse gas company reporting. This Carbon Reduction Plan has been reviewed and signed off by the board of directors. Signed on behalf of the Supplier:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Steven Street - CEO&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Date:&nbsp; 18/3/24

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